> For the complete documentation index, see [llms.txt](https://vardytests.gitbook.io/boostpte-support/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://vardytests.gitbook.io/boostpte-support/faqs/troubleshootings/3-error-of-not-receiving-the-email-when-forgetting-password.md).

# 3 - Error of not receiving the email when forgetting password